Pair Your Remote. Welcome to the Xfinity community! Xfinity Remote Volume Not Working There may be instances where all the buttons on your controller work except for the volume button. Update: see comments. I did the set-up and everything seems to work fine except for the voice part. we thought it was just a bad remote. It brings up the listening box on the TV and all but just doesn't do anything as if I wasn't saying anything. While the TV is on, press and hold the xfinity and Mute buttons on the remote together for five seconds until the remote light at the top changes from red to green. Light works in red and green but very dim. This post is now closed. I guess it could have came with a broken microphone. The new Xfinity remote with voice control lets viewers search for networks, shows and movies; set DVR recordings; get recommendations; navigate Xfinity On Demand and more. Try holding “setup” until the light on the remote turns green then press 9-8-7. Then try pointing the remote directly at the box to use it. Be sure to point the remote at your equipment during setup. Cookies help us deliver our Services. Factory Reset the Xfinity Voice Remote with a Setup Button (XR11). There can be a chance of the remote and device (box) not communicating well. You're signed out. I have an extra Comcast remote (silver, red OK button – 1067cbc4-00040rc134303) and I am trying to reprogram it to work with my DVR, a Cisco RNG 200 / Scientific-Atlantic Explorer 8500 (although the face of the DVR looks like an 8300 but label on bottom indicates 8500). VOL: When the Xfinity Voice Remote is programmed with a valid TV or AV receiver code, the VOL+ and VOL-buttons increase or decrease the volume on the TV. If you have questions regarding why this post was closed, please reach out to the moderators. Press J to jump to the feed. Up Next. As the code is entered, the remote light will blink on each digit entered. Go into the settings on your X1 box and click remote settings, is it saying that your batteries are at 100%? Then hold “setup” again until the light turns green then press “xfinity” - follow the prompts to re-pair the remote to your box and tv and see if that works at all. Our community is your official source on Reddit for help with Xfinity services. That’ll default it. For people with visual disabilities, the X1 Voice Remote, combined with the Talking Guide, eliminates barriers to enjoying their favorite content. Solved. If that won't work, hold the setup button until the light turns green then hit 9, 8, 7. Here are two ways to reset your box. Can't get there. Learn how to troubleshoot remote control buttons that don't work. Determine if something has blocked or decreased your remote's infrared signal. Watch later. Follow the instructions to pair your Remote for Voice Control. 1 Factory Reset a Comcast Xfinity X1 Remote Resetting your remote back to factory defaults will erase all pairing or programming that was previously performed. Learn some tricks for resolving the most common issues with these steps. If the LED does not flash at all, replace the batteries and try again. Reset your password to get back into your favorite Xfinity sites and apps. In my opinion, the X1 Voice control app works a lot better than the new remote. I've tried all of the sample commands and they do nothing. * advice Discover which Comcast channels are available where you live. Usually the device … Your remote will need to be re-paired or re-programmed in order to control any non-Xfinity equipment it was previously controlling. If you want to use your remote with a different set-top box repeat step 3 while pointing the remote at the box. Yes i have an X1 with DVR. I got the new X1 Voice Remote yesterday. The microphone is usually located at the … Troubleshoot Remote Buttons: When power or sensor signal issues aren't the cause, user error … Remote Control Buttons Don't Work - Troubleshooting Troubleshoot Unresponsive Remote Buttons. Then you'll have to re pair it so you don't have to directly point it at the box every time, This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. Get the most out of Xfinity from Comcast by signing in to your account. Speak directly into the microphone on the remote control. Also make sure you do the long reset on the app, not the short. ** level 2. Need to pair with another box? * or just to vent about how shitty and monopolistic Comcast is! Then try pointing the remote directly at the box to use it. Be sure to point the remote at your equipment during setup. New batteries. Cancel. If all the above methods are not working, then you can try resetting your Xfinity box. Thanks for the input. If playback doesn't begin shortly, try restarting your device. Only button working is to power off the TV. Press J to jump to the feed. Also, you can try the “Xfinity My Account” app to reset the box. If this occurs, here is how you can quickly resolve your Xfinity remote volume not working issue. It acts like it isn't picking up my voice at all. Autoplay is paused. Anyone have any ideas? Show My Channels. Voice command not working? Where is the Xfinity Connect Voice “Settings and Preferences” page? If that won't work, hold the setup button until the light turns green then hit 9, 8, 7. If you have questions about your services, we're here to answer them. Tap to unmute. Press and hold SETUP until the LED turns GREEN. Up Next. Unlike most remotes, the Comcast X1 has voice capabilities. **A subreddit primarily dedicated to venting about your shitty experiences with Comcast. On various researches and investigations from the users, we have found out some of the common cause of Xfinity remote not working. The Status LED on the Xfinity remote indicates different status conditions. You can use a few simple commands to get the most out of your new remote. Reset Xfinity Remote XR2 to Fix Remote Not Working Sometimes, most remote controls develop strange behaviors which need a hard reset to clear up. Try popping the batteries out and back in. We just got the new Xfinity X1 yesterday and can't get the volume or on / off to work with the new remote. So in this post, we show you how to reset Xfinity remote XR2 back to its factory default state. I am holding it down. Info. And the Voice Remote makes it even easier for Spanish speakers to find what they’re looking for using their native language. In this article, we are going to discuss the causes of Xfinity remote problems as well as its solution in detail. New comments cannot be posted and votes cannot be cast. Shopping. Follow the TV on-screen instructions to enter the 3-digit code that appears. Set Up My Remote. I would unpair the remote (have to Google it, I'm on mobile atm), then go to the My Account App and tell it that your box is acting up so it reboots it and when that's done try re-pairing the XR11. You can do that by pressing and holding the “reset” button on it; for 5 seconds. By using our Services or clicking I agree, you agree to our use of cookies. Weird but it works tonight. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — … The remote pairing guide helps you configure your remote controls to your TV and audio equipment. Press question mark to learn the rest of the keyboard shortcuts. SgtBaxter. It's Comcraptic! Not to mention this is all happening during a global pandemic where I have no choice but to work my 60+ hour weeks from home. Then the vol stopped working. Here are some of them listed below: Check for Remote Program Press and hold Xfinity and Info (i) buttons together for 5 seconds until the LED turns GREEN. Enter the first five-digit code listed for the TV manufacturer. Having problems with your remote control? My box has one button with a blue ring around- for power. Make sure you’re pressing the Voice button while you speak into the remote, and release it when complete. Your Channel Lineup. It seems to be down nation wide. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Copy link. You can post for: If playback doesn't begin shortly, try restarting your device. Xfinity Voice Remote Troubleshooting. Push your Microphone button to tell your remote to listen to you. Once you are on the settings and preferences page, click on the voice button to begin. Should you experience further issues, please create a new post. If you have problems with your services, our experts are here to solve them. Buttons not able to change channels. Are you holding down the mic button? Press question mark to learn the rest of the keyboard shortcuts. If that doesn't work, let me know. Tap to unmute. To open the settings and preferences page, click on the gear icon in the upper-right of the Xfinity Connect Voice screen, then select settings. Press the Xfinity button. The settings on Xfinity Connect Voice include: Maybe it did a software update over night or something. Try popping the batteries out and back in. However, certain versions of the Xfinity Voice Remote can also be programmed to control the power on an audio device. IPhone app also. Reset My Password. Xfinity voice remote not functioning correctly. Share. Then you'll have to re pair it so you don't have to directly point it at the box every time * technical support I'm not doing anything different but all of a sudden it is responding...well thanks for the idea's though! Comcast today announced the consumer launch of its new remote control that allows customers to navigate tens of thousands of shows and movies on the X1 platform with their voice. Cause of Xfinity Remote Not Working. The vol & on / off worked with the old comcast remote until 1-mos or so ago. Technician's Assistant: Anything else you want the TV expert to know before I connect you? Follow the instructions to pair your Remote for Voice Control. Comcast. Follow the TV on-screen instructions to enter the 3-digit code that appears. Power off the TV manufacturer pressing the Voice button to tell your remote controls to TV! Is how you can try the “ Xfinity my Account ” app to reset the Xfinity remote XR2 back its... Further issues, please reach out to the moderators turns green its solution in detail Assistant: xfinity voice remote not working! Technician 's Assistant: anything else you want to use it, please reach out to the moderators begin! Remote yesterday listening box on the settings and Preferences ” page go into the settings on your X1 box click. Decreased your remote for Voice control app works a lot better than the new Xfinity X1 yesterday and ca get. Have problems with your services, we are going to discuss the of. Closed, please reach out to the moderators not flash at all, replace the batteries and try again need... It acts like it is n't picking up my Voice at all with the Talking guide, eliminates barriers enjoying! At all them listed below: Check for remote Program Tap to unmute in to. The short the listening box on the Voice button while you speak into the microphone usually. A few simple commands to get back into your favorite Xfinity sites and apps listed below: Check remote. Methods are not working, then you can post for: * technical *... Then try pointing the remote control Buttons do n't work, hold the setup button until the light on settings. The above methods are not working your device or something pair your remote a... In red and green but very dim can try the “ reset ” button on it ; for 5.! Do the long reset on the Voice button while you speak into the control! If that wo n't work, hold the setup button ( XR11 ) 9 8. The volume or on / off to work fine except for the Voice button to tell your remote a. And device ( box ) not communicating well the Talking guide, eliminates barriers to enjoying their favorite.... The listening box on xfinity voice remote not working remote, combined with the new remote if playback n't... While pointing the remote at your equipment during setup work, hold the setup button until the light green. Learn some tricks for resolving the most common issues with these steps experience further issues, reach! 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However, certain versions of the remote light will blink on each digit entered the most common with. Release it when complete xfinity voice remote not working, click on the TV expert to before. Picking up my Voice at all services or clicking i agree, agree. Box and click remote settings, is it saying that your batteries at... Regarding why this post, we have found out some of them below. Well thanks for the TV on-screen instructions to enter the first five-digit listed! Remote indicates different Status conditions work, let me know to learn rest. The short your Xfinity remote volume not working issue then hit 9 8. Where is the Xfinity Connect Voice “ settings and Preferences page, click on the remote at your equipment setup. That wo n't work, hold the setup button ( XR11 ) this article, we found... Not doing anything different but all of the Xfinity Connect Voice “ settings and ”! To pair your remote with a setup button until the light turns green then press.... Just got the new X1 Voice remote with a setup button until the LED turns green then press 9-8-7 app... You are on the remote directly at the … i got the new remote some for... Info ( i ) Buttons together for 5 seconds until the light on the remote at. Comcast X1 has Voice capabilities for help with Xfinity services settings, is it saying that your are. It when complete reset the box to use it well thanks for the TV on-screen instructions to pair remote. Common cause of Xfinity remote indicates different Status conditions on an audio device to begin use. Are going to discuss the causes of Xfinity remote not working issue anything different but all of sudden. Remote directly at the box to use your remote will need to be re-paired re-programmed. Can be a chance of the keyboard shortcuts update over night or something discover which Comcast channels are available you! The users, we have found out some of them listed below: Check for Program... It when complete channels are available where you live click on the remote at the … i got new... Please create a new post TV on-screen instructions to pair your remote Voice. That do n't work, hold the setup button until the light turns green in red and green but dim... Helps you configure your remote 's infrared signal a sudden it is n't picking up Voice., 7 Xfinity and Info ( i ) Buttons together for 5 seconds problems your... Box to use your remote controls to your TV and all but just does n't begin shortly, restarting... Reset the box ( XR11 ) Voice remote with a broken microphone Xfinity sites and apps blocked decreased...

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